Terms
Terms of Service
Effective August 29, 2026
These Terms of Service govern your use of the MatterArc websites, including this site and its pages, materials, and forms. The websites are operated by Special Project Factor Inc., the maker of MatterArc.
MatterArc is an enterprise platform deployed for organizations under written agreements. These Terms cover the public websites only. Access to and use of the MatterArc platform itself is governed by the agreement between your organization and Special Project Factor, as described below.
Acceptance of These Terms
By accessing or using the MatterArc websites, you agree to these Terms. If you do not agree, please do not use the websites. If you are using the websites on behalf of an organization, you represent that you are authorized to do so.
The MatterArc Platform
MatterArc is provided to organizations on a workspace basis under a written agreement between the organization and Special Project Factor, such as a pilot, subscription, or enterprise agreement. That agreement, together with any terms it incorporates, governs access to and use of the platform, including accounts, workspaces, content, data handling, support, and payment.
If there is any conflict between these Terms and a written agreement between your organization and Special Project Factor, the written agreement controls with respect to the platform. Nothing on the websites modifies that agreement.
Individual users access the platform through their organization’s workspace and under their organization’s policies. Questions about your organization’s deployment should be directed to your workspace administrator.
Website Use
You may use the websites for lawful purposes related to learning about and evaluating MatterArc. You agree not to:
- Interfere with or disrupt the operation or security of the websites.
- Attempt to gain unauthorized access to any systems, accounts, or data.
- Use automated means to scrape, harvest, or extract content or data from the websites, except as permitted by standard search indexing.
- Submit false, misleading, or unlawful information through the websites, including the contact form.
- Use the websites to transmit malicious code or unsolicited communications.
Content and Intellectual Property
The websites and their content, including text, graphics, logos, product names, page designs, and simulated product imagery, are owned by Special Project Factor or its licensors and are protected by intellectual property laws. MatterArc, the MatterArc mark, and Special Project Factor are trademarks of Special Project Factor Inc.
You may view and share links to the websites. You may not copy, modify, republish, or create derivative works from website content for commercial purposes without written permission from Special Project Factor.
Feedback and Submissions
If you submit information through the websites, such as a contact request, you represent that the information is accurate and that you are authorized to provide it. If you send Special Project Factor ideas, suggestions, or feedback about MatterArc through the websites, Special Project Factor may use that feedback to improve its products without obligation to you. Information submitted through the websites is handled as described in the Privacy Policy.
Disclaimers
The websites are provided on an “as is” and “as available” basis. Special Project Factor makes no warranties, express or implied, regarding the websites, including their availability, accuracy, or fitness for a particular purpose.
Website content, including product descriptions and simulated product imagery, is provided for general information and may change as the platform evolves. It does not form part of any agreement unless expressly incorporated into a written agreement with Special Project Factor.
Limitation of Liability
To the maximum extent permitted by law, Special Project Factor will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the websites. Liability related to the MatterArc platform is addressed exclusively in the written agreement between Special Project Factor and your organization.
Changes to These Terms
Special Project Factor may update these Terms from time to time. Material changes will be reflected by updating the effective date above and, where appropriate, communicated through the websites. Continued use of the websites after changes take effect constitutes acceptance of the updated Terms.
Contact
For questions about these Terms, please reach the MatterArc team through the contact page.
MatterArc is a product of Special Project Factor Inc.